I've spent all evening helping Ted with his computer over the phone. Apparently, his daughter downloaded the KLEZ virus on his computer. It's more like a worm because it hides itself within existing files on the hard drive. It's really nasty. I went onto http://wwww.spywareinfo.com and ran a search for the virus. It's classified as level 4 and all should beware! Level 5 is the highest rating. KLEZ is nastier than the I Love You virus, and nastier than the Kimba virus which wreaked havoc on all sorts of systems. I don't understand why people continue to use their preview panes in Outlook & Outlook Express. After all of the viruses that have hit this country, people still aren't aware that using the preview pane will activate a virus just the same as opening a message will. I wish there was a way to let every computer user know that they should never use this option on their system and that they should never open e-mails from people that they don't know!

In short, I had to help him deactivate his system restore options, buy & run KlezRemover on http://www.onlinepcfix.com, run disk cleanups, reinstall his operating system and his ISP software. So far his system seems to be doing okay.